When troubleshooting user internet connection issues with a specific URL, that are returning the very unhelpful Blue Coat “TCP Error" message, I normally pop into the Blue Coat ProxySG appliance and run a test from the appliance to the URL in question. I will log into the ProxySG appliance via SSH, and issue the 'test http get' command below: test http get http://url-with-the-issue.xyz From this command you will receive enough information to identify if the site is having issues, maybe … [Read more...]

Here is a list of Blue Coat ProxySG CLI commands, that I have compiled from my studies, Blue Coat documents, and places around the web. This is by no means an exhaustive or comprehensive list, but is rather meant to be a command line KB of sorts - mainly for my quick reference. The list is split into standard and privileged mode commands. If the list proves useful to you, please feel free to share the link with others. Also, if you see any typo's with anything, feel free to let me know! Blue … [Read more...]